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Comfort Heaters
Japanese Rinnai/Tokyo Gas Heaters in Pakistan – Best Japanese Heater Technology
Comfort Heater is Japanese state of the art vent-free Natural Gas & LPG heater by Rinnai and other popular manufacturers (Tokyo Gas). We import refurbished Rinnai gas heaters which are then offered under “Comfort Heater” brand. Buying from us gives you peace of mind knowing you’re protected with 6-month warranty, easy doorstep delivery and after-sale service.
FAQ
IN TERMS OF HEATING COMFORT HEATERS ARE GIVING THE SAME EFFICIENT HEATING AS CONVENTIONAL GAS HEATERS AVAILABLE IN PAKISTAN (CERAMIC ONES)?WHAT IS YOUR RETURN POLICY?
Conventional heaters are NOT energy efficient; they burn all the oxygen quickly, give smell, and are dangerous (you have seen people dyeing due to them?) Safe heaters are 100% safe to operate, have advantage of heating the space quickly as the hot air is pushed from the source and it consumes lot less energy (gas/LPG) than the conventional heaters. Why go for local heater when you can buy Safe Heater at same or less price?
IF TG IS WRITTEN ON BACK OF HEATER DOES IT MEAN NATURAL GAS?
Yes, it means natural gas/sui gas heater.
DOES IT WORK ON 220V AC POWER?
Japanese heaters operate on 110v. Till 2017. we provided a 220v converter but from 2018 we have installed converter inside the heater. So, you no longer need an external converter. This way, you don't have to carry converter and no risk of plugging the heater directly into the socket.
HOW DO I UNDERSTAND THE JAPANESE CONTROL PANEL?
Operating the Japanese panel is pretty easy and straight forward. For ease, we have translated a panel of one of the models. Almost all panels are more or less same.
I HAVE AN ISSUE WHILE STARTING COMFORT HEATER. WHEN I PRESS START BUTTON I CAN FEEL IT TRIES TO IGNITE BUT THEN GOES INTO ERROR STATE. GREEN LIGHT BECOMES RED AND HEATER GOES OFF. WHAT IS THE ISSUE?
This normally happens when the gas pressure is low. Do you get any error codes on display? Normally there is error 11 or 12 when there is no gas or low pressure.
ARE THESE BRAND NEW RINNAI GAS HEATERS?
No, brand new heater starts from Rs. 40,000. These are used models in very good condition. We check every product in our lab, verify its working, do paint job of required, and then offer it to our clients. These heaters are working without any problem for many years at our client's offices, homes, and factories.
WHAT IS THE DIFFERENCE BETWEEN NORMAL AND N MODELS?
The N models are made on or after Year 2000 whereas normal models are before Year 2000. From performance stand point both models are good. The N models sometime have additional features like an Air filter.
WHAT IS THE PROCEDURE FOR WARRANTY CLAIM?
If your heater is under warranty and there is a problem you call us to discuss the issue. If issue needs workshop repair you will drop the heater to the nearest Daewoo cargo point and pick a replacement heater next day.
Did we answer your questions? If not, contact us for more information.